Return and Exchange Policy

  • If you are not completely satisfied with your products, you may return or exchange purchase within 30 days of receipt.
  • The Limited edition ping pong paddle set products are final sale. ( signature ping pong paddle sets) 
  • Items must be in new/unused condition, in original packaging . The manufactures original packaging that comes with your item.
  • SOO&PONG does not refund any shipping costs on returns unless the return was due to an error on our part. Please inspect all items upon arrival for errors or defects and contact us immediately if there is any losor damage.
  • Please allow approximately 3 to 5  business days for your refund to be processed once it has received